AXA Underwriting Copilot
by AXA Switzerland · Primary insurer
Generative assistant for commercial SME underwriting that drafts risk summaries, suggests pricing bands, and checks application completeness in real time.
2 free views left this month
Business context
- Purpose of use
Augment SME underwriters with drafting and completeness checks.
- Value chain steps
- Underwriting and risk assessmentApplication and onboarding
- Insurance branches
- Liability insuranceProperty insuranceEngineering insurance
- Application scope
- Internal only
- Business criticality
- Business operational
- Country or market unit
- Switzerland
Value and impact
- Added value category
- Efficiency gainRevenue increase
- Added value estimation
Pilot indicates faster quote turnaround for SME segments.
- Time to value (months)
- 9
- Competitive advantage gain
Embedded directly in the existing underwriting workbench.
- Quality gain
More complete applications reduce downstream rework.
Technical details
- AI category
- Generative AINatural language processing
- AI model name
GPT-4o
- Model version
2024-12
- AI platform provider
- Microsoft Azure AI Foundry
- Cloud provider
- Microsoft Azure
- Technology stack
- Azure OpenAISemantic Kernel
- Interfaces used
Underwriting workbench plugin
- Architectural insights
Assistant pattern with guardrails on pricing recommendations.
- Automation level
- 2/5
- Estimated IT difficulty
- 4/5
Compliance and governance
- EU AI Act risk category
- High risk
- EU AI Act role
- Deployer
- Relevant policies
- EU Artificial Intelligence ActFINMA guidelines
- Responsibilities
Underwriting team lead signs off on all bound risks.
- Data used
Application forms, historical pricing, industry risk data.
Metadata
- Development type
- Proof of concept
- Go-live date
- Feb 1, 2025
- Estimated number of users
- 800
- License model
- API service
- Original source
- https://www.axa.ch/news
Community
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