Lane Assist agentic underwriting pilot for cyber (CFC)
by CFC (London) · Managing general agent
Market unit: GB
CFC, a London-based specialist insurance provider and MGA, launched Lane Assist in April 2026 as a pilot of agentic underwriting in its Cyber underwriting team. The AI agent reads new-business submissions arriving by email, extracts the data and builds a quote recommendation in seconds, applying CFC's established underwriting rules; it targets low-complexity, high-volume risks. In the pilot, a small number of real submissions are handled in live workflows, and every recommendation is reviewed, checked and approved by an underwriter before anything is issued; CFC reported quoting its first policy this way. No performance results have been published, and a broader roll-out depends on the pilot outcome. The vendor or build approach is not disclosed.
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Business context
- Value chain steps
- Underwriting and risk assessmentApplication and onboarding
- Insurance branches
- Specialty insurance
- Application scope
- Internal only
- Country or market unit
- GB
Value and impact
- Added value category
- Efficiency gain
Technical details
- AI category
- Natural language processing
Compliance and governance
- EU AI Act risk category
- Not available
- EU AI Act role
- Not applicable
- Relevant policies
- Other
Metadata
- Development type
- Proof of concept
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