AXA Secure GPT (Azure OpenAI Service)
Verification pendingby AXA · Primary insurer
Market unit: Global
AXA Secure GPT is an internal generative-AI platform built on Microsoft's Azure OpenAI Service in a secured, data-privacy-compliant tenant. Developed in-house in three months, it lets employees generate, summarize, translate and correct text, images and code via 100+ curated prompt templates, supporting knowledge management and internal copilots. First deployed to ~1,000 AXA Group Operations employees with the aim of reaching all 140,000 globally; live across 14 countries by summer 2024. Group-wide initiative; rollout to the Swiss market unit (AXA Switzerland) is not separately confirmed.
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AI capability and maturity
AI capability level
Capability Maturity Score (CMS)
4 / 6
Business Adoption Score (BAS)
4 / 6
AI Development Index (ADI)
16 / 36
Business context
- Value chain steps
- Information technologyCustomer servicePortfolio administration
- Application scope
- Internal only
- Country or market unit
- Global
Technical details
- AI category
- Generative AIConversational AI
Metadata
- Development type
- Scaled application
Community
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