Mobi-ChatGPT (internal employee GenAI assistant)
Verification pendingby Die Mobiliar · Primary insurer
Market unit: CH
Data-protection-compliant internal generative-AI assistant for Die Mobiliar employees, built on the Microsoft Azure OpenAI Service and integrated into Mobiliar's own cloud with a custom frontend (queries are not stored externally). Used to create, edit, summarise and translate text, generate ideas and answer questions. Announced 13 September 2023; Microsoft later positioned it within a broader customer-service AI rollout (email triage, translations, data analysis).
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AI capability and maturity
AI capability level
Capability Maturity Score (CMS)
4 / 6
Business Adoption Score (BAS)
4 / 6
AI Development Index (ADI)
16 / 36
Business context
- Value chain steps
- Information technologyCustomer servicePortfolio administration
- Application scope
- Internal only
- Country or market unit
- CH
Technical details
- AI category
- Generative AINatural language processing
Metadata
- Development type
- Scaled application
Community
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