Netcall Liberty IDP Document Processing (Baloise Belgium)
Verification pendingby Baloise (Belgien / Antwerpen) · Primary insurer
Market unit: BE
Baloise's operational support team in Antwerp, Belgium, uses Netcall's Liberty IDP to automatically classify and route around 11,000 incoming documents per day. The straight-through processing rate rose from approximately 15% to 65% at around a 2.5% false-positive rate.
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AI capability and maturity
AI capability level
Capability Maturity Score (CMS)
4 / 6
Business Adoption Score (BAS)
4 / 6
AI Development Index (ADI)
16 / 36
Business context
- Value chain steps
- Portfolio administrationInformation technology
- Insurance branches
- Property insurance
- Application scope
- Internal only
- Country or market unit
- BE
Technical details
- AI category
- Machine learning and predictive analyticsNatural language processingRobotic process automationComputer vision
Metadata
- Development type
- Scaled application
Community
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