Allianz UK (Allianz Commercial) logo

BRIAN underwriter guidance assistant (Allianz UK)

by Allianz UK (Allianz Commercial)

Market unit: GB

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BRIAN is a generative AI tool of Allianz UK that answers underwriters' questions only from the uploaded underwriting guidance documents and links each answer to the source section. After a pilot with about 3,000 questions from 190 users it was rolled out in January 2025 to all property and liability underwriters in Allianz UK's commercial offices, with extension to all underwriters planned. More than 13,000 questions have been asked, saving an estimated 65,000 minutes (about 135 working days) of information gathering; it is especially useful for junior underwriters.

Generative AINatural language processingProperty insuranceLiability insuranceSpecialty insurance
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AI capability and maturity

AI capability level

UnderstandGenerateReasonDecideActCollaborate

See more information and theoretical background

Business context

Value chain steps
Underwriting and risk assessment
Insurance branches
Property insuranceLiability insuranceSpecialty insurance
Application scope
Internal only
Country or market unit
GB

Value and impact

Added value category
Efficiency gainQuality improvement
Estimated time savings

About 65,000 minutes saved after 13,000+ questions

Technical details

AI category
Generative AINatural language processing

Compliance and governance

EU AI Act risk category
Not available
EU AI Act role
Deployer
Relevant policies
Other

Metadata

Development type
Scaled application
Go-live date
Jan 1, 2025

Community

Average rating

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