Allianz logo

Nemo Agentic AI Platform

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by Allianz

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Allianz has deployed the Nemo platform, a coordinated system of seven specialised AI agents, to handle food spoilage claims from customer photographs through to settlement. The platform automates various tasks such as verifying storm data, checking policy coverage, assessing fraud risk, executing payments, and logging decisions for regulatory compliance, with a human reviewer authorizing the final payout. This deployment illustrates Allianz's advanced use of AI in claims management, reducing manual intervention and improving efficiency.

Generative AIMachine learning and predictive analyticsNatural language processingComputer visionConversational AIProperty insurance
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Business context

Value chain steps
Claims managementFraud detection and preventionCompliance and regulation
Insurance branches
Property insurance
Application scope
Internal only
Business criticality
Business critical

Technical details

AI category
Generative AIMachine learning and predictive analyticsNatural language processingComputer visionConversational AI

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