Shift Technology fraud and risk platform (Covéa Insurance UK)
by Covéa Insurance plc (Covéa Group, UK)
Market unit: GB
Covéa Insurance, the UK underwriting business of the French mutual group Covéa, uses Shift Technology's AI platform for underwriting risk, claims fraud detection, compliance risk scoring and case management across motor, home, commercial and high-net-worth lines. Shift combines predictive models, generative AI and agentic capabilities with third-party data such as CUE and Companies House to produce explainable risk signals, with human oversight. The underwriting solution delivered ROI within three months of go-live. Long-term partnership announced 31 March 2026; Counter Fraud Innovation of the Year, Insurance Times Tech & Innovation Awards 2026.
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AI capability and maturity
AI capability level
Business context
- Value chain steps
- Underwriting and risk assessmentClaims managementFraud detection and prevention
- Insurance branches
- Property insuranceMotor vehicle insuranceLiability insurance
- Application scope
- Internal only
- Country or market unit
- GB
Value and impact
- Added value category
- Cost reductionRisk reduction
- Added value estimation
Underwriting solution paid back within three months of go-live
Technical details
- AI category
- Generative AIMachine learning and predictive analyticsAnomaly detection
Compliance and governance
- EU AI Act risk category
- Not available
- EU AI Act role
- Deployer
- Relevant policies
- Other
Metadata
- Development type
- Scaled application
- License model
- Software as a service
Community
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