Swiss Life France – AIDA Voice Assistant
Agingby Swiss Life (France) · Primary insurer
Market unit: FR
AIDA is a B2B voice assistant with which Swiss Life France's mobile sales advisors query customer information, marketing scores, appointments, and nearby customers hands-free using natural language. Built by Quantmetry on Google Cloud (Dialogflow, Cloud Speech-to-Text for French, GKE). From PoC to MVP in ~3 months; advisors use it around 10×/day. An internal, advisor-facing productivity assistant. International market unit of the Swiss-domiciled Swiss Life Group.
AI capability and maturity
AI capability level
Capability Maturity Score (CMS)
4 / 6
Business Adoption Score (BAS)
4 / 6
AI Development Index (ADI)
16 / 36
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