WTW Radar
by Zurich Insurance Group
Zurich Insurance Group has adopted WTW's Radar as its global retail pricing engine, expanding its use from select markets to a worldwide standard. This strategic move aims to enhance pricing sophistication and risk selection, contributing to Zurich's significant profit growth in its retail segment. The deployment of Radar allows Zurich to streamline its pricing processes across markets, leveraging AI-driven capabilities for faster and more consistent decision-making.
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Business context
- Purpose of use
Enhance pricing sophistication and risk selection, contributing to significant profit growth in Zurich's retail segment.
- Value chain steps
- Underwriting and risk assessmentPortfolio administration
- Insurance branches
- Property insuranceMotor vehicle insuranceLiability insurance
- Application scope
- Internal only
- Business criticality
- Mission critical
Value and impact
- Added value category
- Efficiency gainQuality improvement
Technical details
- AI category
- Generative AIMachine learning and predictive analytics
Compliance and governance
- EU AI Act risk category
- Minimal risk
- EU AI Act role
- Deployer
- Relevant policies
- Swiss Federal Act on Data ProtectionFINMA guidelines
Metadata
- Development type
- Scaled application
- Go-live date
- Sep 21, 2026
Community
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