Zurich Seguros ZFinder AI Fraud Detection
Verification pendingby Zurich Seguros (España) · Primary insurer
Market unit: ES
ZFinder is an ML fraud-detection model developed in-house at Zurich Seguros (Spain, a unit of the Swiss-domiciled Zurich Group): big-data pattern recognition across thousands of similar claims plus self-learning algorithms. Launched June 2018 for household insurance; it doubled automatic fraud detection, and in 76% of the cases investigated an expert assessment was unnecessary.
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AI capability and maturity
AI capability level
Capability Maturity Score (CMS)
4 / 6
Business Adoption Score (BAS)
4 / 6
AI Development Index (ADI)
16 / 36
Business context
- Value chain steps
- Fraud detection and preventionClaims management
- Insurance branches
- Property insurance
- Application scope
- Internal only
- Country or market unit
- ES
Technical details
- AI category
- Machine learning and predictive analyticsAnomaly detection
Metadata
- Development type
- Scaled application
Community
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