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Zurich UK — Quantexa real-time claims fraud detection

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by Zurich Insurance (UK) · Primary insurer

Market unit: GB

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Zurich UK partnered with Quantexa (announced October 2025; first insurer to partner with Quantexa in the UK) for real-time claims fraud detection that connects entities across CUE, the Insurance Fraud Register and Companies House data, giving handlers automated risk ratings as claims are submitted. Zurich detected GBP 260,000 of bogus claims daily in 2024. Foreign unit of the Swiss-HQ Zurich group.

Anomaly detectionMachine learning and predictive analyticsProperty insuranceLiability insurance

AI capability and maturity

AI capability level

UnderstandGenerateReasonDecideActCollaborate

Capability Maturity Score (CMS)

4 / 6

Business Adoption Score (BAS)

3 / 6

AI Development Index (ADI)

12 / 36

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