FraudOps
Active (confirmed)by Zurich Insurance
FraudOps is a fraud case management and investigation software used by Zurich Insurance. It focuses on the investigation layer, offering structured referral intake, triage, and full case lifecycle management with SLA tracking. The solution integrates with detection platforms like FRISS to manage and process fraud alerts efficiently.
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Business context
- Value chain steps
- Claims managementFraud detection and prevention
- Insurance branches
- Property insuranceMotor vehicle insuranceLiability insurance
- Application scope
- Internal only
- Business criticality
- Business critical
Technical details
- AI category
- Robotic process automation
Metadata
- Development type
- Scaled application
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