IBM Watson Virtual Assistant (Helvetia Seguros, Spain)
Active (confirmed)by Helvetia Seguros (España) · Primary insurer
Market unit: ES
Helvetia Spain added an IBM Watson-based virtual assistant (built with Skios) to its website, enabling conversational, form-free quotes and the online purchase of family-assistance/funeral-benefit cover. Announced October 2018.
AI capability and maturity
AI capability level
Capability Maturity Score (CMS)
3 / 6
Business Adoption Score (BAS)
3 / 6
AI Development Index (ADI)
9 / 36
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