Solutions catalog
Browse and filter artificial intelligence solutions in the insurance industry.
8 solutions
AXA has initiated a global deployment of Microsoft 365 Copilot to its employees, enhancing its AI-at-scale strategy. This rollout integrates AI assistance into Microsoft Office tools like Teams, Outlook, and Word, aiming to streamline daily tasks and improve collaboration. The initiative builds on AXA's previous deployment of Secure GPT, a generative AI service, and is part of a broader effort to upskill employees in AI competencies.
by Zurich Insurance
FraudOps is a fraud case management and investigation software used by Zurich Insurance. It focuses on the investigation layer, offering structured referral intake, triage, and full case lifecycle management with SLA tracking. The solution integrates with detection platforms like FRISS to manage and process fraud alerts efficiently.
Modular generative AI platform deployed across multiple markets and embedded in claims, underwriting, legal, and employee productivity functions. The suite includes AgentIQ for agents and brokers, PolicyIQ and ProgramIQ for policy wording and comparison, GuidelineIQ for underwriting adherence, ClaimsIQ for coverage and fraud detection, and VoiceIQ for service centre performance.
by Helvetia
A vertical, agentic enterprise AI platform from Unique AG (Zurich, founded 2021), built specifically for the finance and insurance industry; it orchestrates research agents, secure RAG pipelines, and benchmarking with identity governance. It serves as a backbone for building your own agents, with collaborative chat, knowledge-base management, and custom-agent creation, plus add-ons for translation and agentic tables. It automates repetitive, time-intensive workflows in banking, asset management, and insurance (meeting preparation, parts of compliance processes, advisory and onboarding flows). Model-independent: it integrates any LLM instead of being tied to a single provider. Human-in-the-loop by design, with built-in checkpoints, review workflows, and escalation paths. Accountability remains with the institution.
Zurich UK — the British market unit of the Swiss-domiciled Zurich Insurance Group — uses Clearspeed's voice-based risk assessment for early fraud detection and claims validation in property/P&C and warranty claims. Zurich reports that around 58% of claims were paid out faster, more claims were withdrawn, and roughly 20% more fraud referrals were achieved. Implemented via partner Allied Universal.
AI-powered fraud detection analyses motor and property claims at first notice of loss and across the entire claims process. Over 100 fraud scenarios adapted for the Swiss market combine AXA data with external/national databases; over 1 million claims analysed.
AI-driven claims triage and automated damage assessment for motor and property claims. The system classifies incoming claims, estimates severity, and routes complex cases to specialists while straight-through processing simple ones.
Anomaly detection platform that scores claims for fraud likelihood using network analysis and behavioural patterns, flagging suspicious cases for special investigation.