Solutions catalog
Browse and filter artificial intelligence solutions in the insurance industry.
6 solutions
AXA has initiated a global deployment of Microsoft 365 Copilot to its employees, enhancing its AI-at-scale strategy. This rollout integrates AI assistance into Microsoft Office tools like Teams, Outlook, and Word, aiming to streamline daily tasks and improve collaboration. The initiative builds on AXA's previous deployment of Secure GPT, a generative AI service, and is part of a broader effort to upskill employees in AI competencies.
Modular generative AI platform deployed across multiple markets and embedded in claims, underwriting, legal, and employee productivity functions. The suite includes AgentIQ for agents and brokers, PolicyIQ and ProgramIQ for policy wording and comparison, GuidelineIQ for underwriting adherence, ClaimsIQ for coverage and fraud detection, and VoiceIQ for service centre performance.
by Helvetia
A vertical, agentic enterprise AI platform from Unique AG (Zurich, founded 2021), built specifically for the finance and insurance industry; it orchestrates research agents, secure RAG pipelines, and benchmarking with identity governance. It serves as a backbone for building your own agents, with collaborative chat, knowledge-base management, and custom-agent creation, plus add-ons for translation and agentic tables. It automates repetitive, time-intensive workflows in banking, asset management, and insurance (meeting preparation, parts of compliance processes, advisory and onboarding flows). Model-independent: it integrates any LLM instead of being tied to a single provider. Human-in-the-loop by design, with built-in checkpoints, review workflows, and escalation paths. Accountability remains with the institution.
Generali France deployed Microsoft 365 Copilot, Copilot Studio and Azure OpenAI (integrator Avanade), with ~3,700 employees on Copilot (70% adoption) and a 'Cognitive Factory' running 17 production use cases across claims automation, document recognition and helpdesk agents. Reported 1.3M calls (30%) resolved by AI and 2.1M RPA operations in 2024. France market unit of the Generali group.
Baloise's operational support team in Antwerp, Belgium, uses Netcall's Liberty IDP to automatically classify and route around 11,000 incoming documents per day. The straight-through processing rate rose from approximately 15% to 65% at around a 2.5% false-positive rate.
Robotic process automation combined with text classification that sorts incoming correspondence and routes it to the correct department automatically.