Solutions catalog
Browse and filter artificial intelligence solutions in the insurance industry.
77 solutions
Data-protection-compliant internal generative-AI assistant for Die Mobiliar employees, built on the Microsoft Azure OpenAI Service and integrated into Mobiliar's own cloud with a custom frontend (queries are not stored externally). Used to create, edit, summarise and translate text, generate ideas and answer questions. Announced 13 September 2023; Microsoft later positioned it within a broader customer-service AI rollout (email triage, translations, data analysis).
Generative-AI and autonomous-agent platform from insurtech LISA, deployed by Zurich Chile to automate end-to-end health-claims processing; eligible claims are settled in minutes with higher straight-through automation, fewer complaints and stronger fraud controls. LISA won the Zurich Innovation Championship (2022). Foreign (Chile) market unit of the Swiss-HQ Zurich group. UNCERTAIN: the cited Zurich page is a JavaScript-rendered shell whose body could not be read, so the claimed metric (~33% of claims automated by end of August 2024) is not independently verified.
AllianzGPT is a secure internal generative-AI assistant built on Microsoft Azure (OpenAI GPT-4o, DALL-E) for document summarisation, translation and comparison, offered in Standard and Premium tiers. Reported 60,000+ active users with 95% weekly engagement and 10M+ prompts. Group-wide initiative; Swiss-unit (Allianz Suisse) rollout not separately confirmed.
Generali built a group-wide AI platform on AWS (Amazon Bedrock, SageMaker) spanning pricing, underwriting, claims and operations, including a generative-AI customer assistant and automated/predictive claim settlement. Reported: 5 to 50+ AI applications in three years (target 200), 21M API calls/month and EUR 200M+ operating costs saved, with simple health claims settled in seconds. Group-wide across 40+ entities; Swiss-unit (Generali Switzerland) rollout not separately confirmed.
Generali France deployed Microsoft 365 Copilot, Copilot Studio and Azure OpenAI (integrator Avanade), with ~3,700 employees on Copilot (70% adoption) and a 'Cognitive Factory' running 17 production use cases across claims automation, document recognition and helpdesk agents. Reported 1.3M calls (30%) resolved by AI and 2.1M RPA operations in 2024. France market unit of the Generali group.
Generali France uses Shift Technology's AI-native fraud-detection platform (Force) to detect fraudulent property and multi-risk home claims, analysing thousands of data variables to flag suspicious claims for investigators before payment, covering 100,000+ P&C claims per year with reduced false-positive rates. France market unit of the Generali group.
Generali France adopted Akur8's transparent machine-learning pricing platform (announced March 2021) to automate risk and demand modelling for rate-making, reporting roughly 5x faster modelling while keeping models fully transparent and auditable. France market unit of the Generali group.
by AXA (Direct Assurance, France)
FR
Direct Assurance, an AXA Group subsidiary, signed a three-year strategic partnership (May 2025) to deploy Tractable's AI Triage, a computer-vision solution that assesses vehicle damage from policyholder photos and generates compensation offers within minutes. France market unit of the AXA group.
Zurich UK partnered with Quantexa (announced October 2025; first insurer to partner with Quantexa in the UK) for real-time claims fraud detection that connects entities across CUE, the Insurance Fraud Register and Companies House data, giving handlers automated risk ratings as claims are submitted. Zurich detected GBP 260,000 of bogus claims daily in 2024. Foreign unit of the Swiss-HQ Zurich group.
Zurich UK used Sprout.ai's NLP and knowledge-graph 'Automated Policy Checking' to cut property-claims settlement to under 24 hours, with the model trained on 20,000+ historic claims and reported accuracy above 98% in an industry-first pilot (Dec 2020–Feb 2021). Foreign unit of the Swiss-HQ Zurich group.
Baloise migrated its AI-based input management to the Insiders Cloud, using Insiders Technologies products (GenerAItor, OmnIA, OvAItion) for accounts-payable and multichannel document processing across its Switzerland and international units. Baloise has used Insiders' AI document solutions for almost 15 years, here moving them to SaaS as part of its multi-cloud strategy. Swiss-HQ group (Helvetia Baloise).
Since early 2024 Baloise has used Uberall's AI-powered review-management platform to centralise location data and customer reviews across 100+ locations, with AI-generated response suggestions that automate replies and prioritise urgent reviews while keeping a consistent multilingual brand tone. Swiss-HQ group (Helvetia Baloise).